Selecting a CRM solution in 2020

Selecting a CRM solution in 2020? Here's the key considerations and questions to ask.

We are often approached by clients considering implementing a new CRM platform.…


The psychology of giving and other ways to lift DM response for charities

The psychology of giving and other ways to lift DM response for charities.…


Why DM is finally ready to realise its potential

The NZ Marketing Association's call-to-arms for the NZDM…


9 Factors that influence direct response

In our article on Benchmark Response Rates, we asked what realistic direct…


Benchmark direct response rates: what performance measures are realistic?

“What’s the benchmark direct response rate for that?”. Being direct marketing…


Email design: A guide for marketers and designers

Email design, can be fraught with challenges, as highlighted in the article…


Competitive advantage for NZ businesses that invest in mobile

NZ Business Mobile Readiness 2014 from Twenty NZ Consumer adoption of smart…


Walking the path to purchase to optimise returns

A direct marketer at heart, I tend to view advertising and what makes great…


Looking to clean-up this year? Start with your customer data

“Organisations experiencing revenue growth are three times more likely…


A planner's perspective: Five marketing trends to embrace in 2014

With the holidays rapidly becoming a distant memory for many, the challenges…